BuyLifetime.com > BuyLifetime FAQ
Frequently Asked Questions
So you've got some questions. Great! We've learned that there are some questions that people ask a lot. So we decided to put them all on this page so you can get your question answered without even asking us. Of course, if you still want to ask us, you're welcome to contact us!
What are your Exchange, Refund, and Return Policies?
Please see our Returns Policy.
Who can place an order on BuyLifetime.com?
We accept orders placed within and shipped to addresses within the United States of America.
What payment methods do you accept?
Our current payment procedures are Visa, MasterCard, American Express, Discover, and PayPal. You are responsible for all applicable sales taxes on your purchase. We reserve the right to change our billing and payment procedures at any time by posting the new procedures on the Website.
When an order is placed, it will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained in this Website. You agree that all billing and shipping information you provide on this Website will be accurate and complete. Your provision of inaccurate or incomplete information constitutes a material breach of the BuyLifetime.com Terms of Use.
BuyLifetime.com offers shipping within the United States, and U.S. territories. All purchases from this Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Website pass to you upon delivery of items to the carrier. You are responsible for all shipping costs.
What kind of warranty do your products come with?
BuyLifetime.com products have a limited warranty (from the date of original retail purchase) that the product will be free from defects in material and workmanship. The length of the limited warranty varies by product and manufacturer. The warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. BuyLifetime.com dealers, service providers, or retail stores selling BuyLifetime.com products do not have the right to alter, modify or in any way change the terms and conditions of the warranty. Please refer to your product for the exact terms and conditions of the limited warranty for your purchase. The warranty included with your purchased product is your exclusive warranty.
How can I track my order?
If you'd like to track the status of your order, please contact Customer Service. If you'd like to e-mail your request be sure to include your name, order number, order amount, and order date to help them get back to you quicker.
What is a "CSC" or "Card Verfication Code"?
The Card Security Code (CSC) is a security feature for credit or debit card transactions, giving increased protection against credit card fraud. We ask for the CSC to help secure transactions over the Internet or over the phone.
MasterCard, Visa, Discover, and JCB credit and debit cards have a 3-digit code printed on the signature panel on the back of the cards immediately following the card's account number. New North American MasterCard and Visa cards feature the "CVC2" in a separate panel to the right of the signature strip.
American Express cards have a 4-digit code printed on the front side of the card above the number, referred to as the CID (or Unique Card Code). It is printed flat, not embossed like the card number.